Sizing: For all macrame pieces that have a clasp especially, you are going to want to measure in inches, right behind your wrist bone as shown as the thick black line in the photo. If you do not have a measuring tape, you can use a string, cut it, and then measure that against a ruler or other measuring instrument you have handy. If your wrist measures at a 6 1/4 in. you would need to go an inch larger to determine which bracelet to purchase, for example you would need a 7 1/4 in. bracelet or 7 1/2 in. bracelet. Hope this helps, any other questions please contact us directly.

Shipping: Please give us 1-3 days to ship out order. We have scheduled order pick-ups Monday-Saturday. Excluding holidays, and Sunday’s. Also, please keep on eye out for the announcement bar. If we do have one up, it will let you know we are unavailable to ship these days, since we are a family business, and sometimes we do like to enjoy the holiday’s away. If you need your shipment arriving to you by a certain day, please contact us directly as soon as possible so we can hopefully accommodate you.

Pick Up’s: We do have a showroom in Kailua on Oahu Island in Hawaii, that you can come pick up your items. Payment can be made upon your pick up time, and date.

Return Policy: We will accept exchanges, but no returns on all items. EXCEPT sale items, any items used with promo code, and custom orders will be a FINAL SALE. You will be accountable for shipping cost for exchanges, so please contact us right away with any concerns and you will have 14 days of USPS timestamp date received to exchange items. Please feel free to use contact tab above to be in correspondence with us with any inquires.

Custom Orders: Custom orders are welcomed, please message us directly to make an inquiry, but just a heads up we will not take any of your materials. Example, you might have some Tahitian Pearls hanging around. No, we do not feel comfortable being responsible for them. Thank you.